Some of you have attended my seminars on assertiveness, negotiation and conflict management, so this will remind you of the right principles, and if you have not yet practiced any of these topics, it will help you. in sensitive professional or personal situations:
If you finally want to know how to say no with assertiveness, that is to say calmly and preserving the relationship, read my article published on Psychologies mag (by clicking on the link).
Happy Holidays to you all from the En Haut de l'Affiche team!
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